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Forum Discussion
Working in a new department, new work folders show up in web interface but not Windows Explorer
I recently transferred to a new department (I'll call it Dept O), but within the same company. When I open the Dropbox web interface, I see all of the folders for Dept O. But when I open the Dropbox folder in Windows Explorer, I only see folders from my old department (Dept M).
The problem is that I'm trying to run a program that will create a series of new folders within one of the Dept O folders on Dropbox. The program keeps giving me an error that the specified path does not exist, presumably because the target folder doesn't show up in Windows.
As a test, I tried to manually recreate the correct folder path by creating a new folder in the Dropbox folder in Windows. It created the folder, but appended "(Selective Sync Conflict 1)" to the folder name. So obviously Dropbox knows that the desired folder already exists. But I still can't get that folder to appear in Windows.
The folder structure I'm trying to create is part of a much larger set of folders. There will be 8-10 people using these folders, so I can't just use a different path or folder name.
Wolverine1 wrote:
It created the folder, but appended "(Selective Sync Conflict 1)" to the folder name.
Go into your Selective Sync settings and make sure the necessary folder is checked.
- Rich
Super User II
Wolverine1 wrote:
It created the folder, but appended "(Selective Sync Conflict 1)" to the folder name.
Go into your Selective Sync settings and make sure the necessary folder is checked.
- T_theresa_A
Community Manager
Hi Wolverine1 , I noticed that our amazing Super User Rich assisted you with Selective Sync earlier in the year, and it looks like the answer was marked as correct, glad to see that worked out 🙌!
I'm Theresa, a Community Manager here at Dropbox, and I’m curious to hear how things have been going with Dropbox since then 👩💻.
I always enjoy discovering the unique ways people incorporate Dropbox into their daily lives. If you're open to it, I’d love to hear about how you’ve been using Dropbox—whether for photos, schoolwork, or something entirely different. And who knows, we might have a few tips to make your experience even better 🤗💫!
Looking forward to hearing from you,
T 🎃 (Dropbox Community Manager)
