You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
tescobedo8
3 years agoNew member | Level 2
Why can I only back up specific folders?
I just started using the back up feature in Dropbox but it seems to only back up 3 folders: DOWNLOADS, DESKTOP & DOCUMENTS. I don't keep important stuff in any of these. How do I select my 2 most im...
Rich
3 years agoSuper User II
tescobedo8 wrote:
I just started using the back up feature in Dropbox but it seems to only back up 3 folders: DOWNLOADS, DESKTOP & DOCUMENTS. I don't keep important stuff in any of these. How do I select my 2 most important folders? It doesn't seem to let me choose.
You can't just select any folder. The backup feature only works with the key folders in your profile, such as Desktop, Documents and Downloads. It can't be used to backup just any folder from your computer. If you want other folders to sync, you'll need to move them into your Dropbox folder.
- DavidAshcroft3 years agoNew member | Level 2
I have the same issue. If thats the only folders that DROPBOX can backup then its useless to me. I send a request to DROPBOX support and the only answer was to put everything in the six assigned DROPBOX folders. This product should allow us to pick any folders. DROPBOX should support our way of work not make the world conform to their limited contraints. No other software package I use hasany such restrictions.
- Clayton K.12 years agoHelpful | Level 7
Also just learned that folders have to be in their default locations. Not cool. My OS drive is 500GB; my data drive is 3TB. All my profile folders (Documents, music, etc.) are on my larger drive, but DB won't back them up because they're not in the \users\xxxxx folder. Really disappointing.
- William W.392 years agoNew member | Level 2
I concur Dropbox backup is useless, I want to backup the folders I choose not what they choose!
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!