We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Darryl M.4
2 years agoHelpful | Level 5
Vault on Desktop is going away (macOS)
Boohoo! Just received this message when starting the macOS upgrade wizard.
I'd just started using this about 6 months ago. Sigh.
- 2 years ago
Hey Darryl M.4, thanks for reaching out to us today.
We really appreciate your feedback about this and I will make sure that your comments are passed along to our team.
Indeed, on the latest Dropbox for macOS update, you will no longer be able to access Vault through the Dropbox desktop app.
However, you can still access your Vault on our website and the Dropbox mobile app.
Let me know if you have any questions.
NerdLord
New member | Level 2
This is disappointing. The web version for many people is much more inconvenient, as you know. Otherwise, Dropbox would be full mobile/web only if the value of its desktop integration wasn't high.
I imagine some bug you can't work around or some OS restriction is coming. I'm sure you're all in touch with Apple, can you make a stronger push?
beelove
2 years agoHelpful | Level 6
did anyone think that sending out an email about this might have been helpful?
did i really need to try to access sensitive banking info to find out (VIA GOOGLING) that i can no longer access vault via desktop?
so, now i need to move that password protected vault folder to one of my regular, unprotected folders just to make sure i have access on my desktop version?
this is crazy wack.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!