You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
the1gofer
8 months agoNew member | Level 2
Unable to download, move, or copy files from web interface
For the past few days I have been experiencing the following:
When I try to download any file I get a generic message that says "There was an error downloading your file".
When I try to copy a ...
- 8 months ago
apparently... I was using google vpn, I didn't realize that would cause issues.
that seems to have fixed it.
Jay
Dropbox Staff
Hi the1gofer, thanks for bringing this to our attention.
Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?
This will help me to assist further!
the1gofer
8 months agoNew member | Level 2
apparently... I was using google vpn, I didn't realize that would cause issues.
that seems to have fixed it.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!