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James Anderson's avatar
James Anderson
New member | Level 2
17 days ago

Unable to download content, and also receive errors.

Hi this is James a towing company owner. we have integrated a dropbox with our website and it works like. when driver go for towing purpose outside of the office. They took the photos and upload in the dropbox and later on we use these photos for marketing purpose. Right now the problem we are facing is, images are unable to download and also give errors. sometime blank screen. 

Looking forward for help. Thanks.

  • Hi James Anderson, welcome to our Community! 

     

    I'd need some added information about this, in order to identify the issue behind your download problem. 

     

    You mentioned that you've integrated Dropbox with your website. Would you be able to let me know more about this? Do you use any kind of API? 

     

    How do you try to download the content, and what are the exact errors that you get? 

     

    Let me know more, and we'll take it from there! 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hi James Anderson, welcome to our Community! 

     

    I'd need some added information about this, in order to identify the issue behind your download problem. 

     

    You mentioned that you've integrated Dropbox with your website. Would you be able to let me know more about this? Do you use any kind of API? 

     

    How do you try to download the content, and what are the exact errors that you get? 

     

    Let me know more, and we'll take it from there!