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Forum Discussion

Unic0's avatar
Unic0
Explorer | Level 3
8 years ago

Unable to access preference menu on linux

Hello, I just wanted to move the Dropbox folder location through the preference menu but I just can't access the any menu at all.   See below :     What should I do ?   Regards,   U
Linux
Security
Setting up the apps
  • maximecb's avatar
    maximecb
    7 years ago

    I found how to fix it. I'm on xubuntu 18.04. There is a new indicator plugin that you have to ask for the task bar. With the new indicator plugin, the dropbox icon works, but not with the default indicator plugin.

willows's avatar
willows
New member | Level 2

Same problem here. I cant use dropbox on my linux!!!! Fix the bug plz.

Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff
7 years ago
Sorry to hear that you can’t access the Preferences menu willows. Can you let me know of your current configuration? Also, have you tried following the steps I’ve posted to Unico in the first page of this thread, in order to re-install the Dropbox application anew?
 
Please do let me know of the results you get & your findings & I’ll do my best to further advise you in the matter. Thanks in advance! 
  • maximecb's avatar
    maximecb
    New member | Level 2
    7 years ago

    Same problem here on Ubuntu 18.04 LTS. There is definitely something wrong with the plugin. Please fix it.

    • Jane's avatar
      Jane
      Icon for Dropbox Staff rankDropbox Staff
      7 years ago

      Hey maximecb, would you mind sharing some more details with us here in regards to your configuration & the troubleshooting steps you’ve followed so far, in order to make sure I’m following-up with you on the right thing? Thanks in advance!

      • maximecb's avatar
        maximecb
        New member | Level 2
        7 years ago

        I found how to fix it. I'm on xubuntu 18.04. There is a new indicator plugin that you have to ask for the task bar. With the new indicator plugin, the dropbox icon works, but not with the default indicator plugin.

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