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Forum Discussion

glower23's avatar
glower23
Helpful | Level 5
3 years ago

Unable to access content

How come I cannot access to view content of file in my local dropbox in my old harddisk after I change to need PC with additional of hard disk which is from the old PC.

 

I have installed the app to my desktop and I uninstalled the next day. however, all my doc and downloads and other files all went into the Dropbox folder in my desktop.

 

I have move my old harddisk (which the dropbox with contents are) to new PC and I unable to access to content of file...

I click to open the file, it went into program and the dialog box popped out with messge of " access to (File path name) was denied."

Desktop
Error Messages
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  • glower23's avatar
    glower23
    3 years ago

    Hi Hannah, 

     

    Thank you for your respond.

     

    We managed to solve it on the following night.

     

    Thank you.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hey glower23, thanks for posting to our Community today!

     

    Would you mind giving us some more info on your issue, please?

     

    Are you not able to access your Dropbox files from your new PC?

     

    And do you have this issue with all your Dropbox files? Do you have this issue with your Backup too?

     

    Are you able to access all your files on our website?

     

    Any additional info, would be really helpful.

     

    Thanks.

    • glower23's avatar
      glower23
      Helpful | Level 5
      3 years ago

      Hi Hannah, 

       

      Thank you for your respond.

       

      We managed to solve it on the following night.

       

      Thank you.

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago

        We're happy to hear you got this sorted out in the end glower23 - thanks for keeping us in the loop too!

         

        See you around the Community and have a lovely week ahead!

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