We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
salamanderer
7 years agoHelpful | Level 5
Ubuntu system tray icon disappeared, can't access preferences
I am running the deskop app on Ubuntu 18.04 and my system tray disappeared altogether. Dropbox is still syncing -- new fils show up immediately -- but I need to update the sync location and I can't ...
- 7 years ago
I wound up running software updates and going to bed and the tray did indeed reappear.
Pikamander2
Experienced | Level 13
Hi Salamanderer,
It looks like this is a common issue in Ubuntu. Here are some other threads about it.
Can you please try some of the solutions in these threads and let us know which of them work, if any?
https://askubuntu.com/questions/732967/how-to-fix-non-working-dropbox-icon-on-xubuntu-14-04-lts-64
https://askubuntu.com/questions/182567/how-to-fix-missing-dropbox-tray-icon
https://askubuntu.com/questions/795857/how-to-fix-missing-dropbox-panel-icon-with-a-startup-script
https://superuser.com/questions/1037769/dropbox-system-tray-icon-missing-not-working
https://ubuntuforums.org/showthread.php?t=2354444
https://ubuntuforums.org/showthread.php?t=2364904
https://ubuntuforums.org/showthread.php?t=2256902
https://ubuntuforums.org/showthread.php?t=2226604
https://ubuntuforums.org/showthread.php?t=2225969
https://itsfoss.com/solve-dropbox-icon-ubuntu-1310/
https://beamtic.com/dropbox-icon-missing-from-tray-ubuntu
http://www.webupd8.org/2016/06/fix-dropbox-indicator-icon-and-menu-not.html
salamanderer
7 years agoHelpful | Level 5
I wound up running software updates and going to bed and the tray did indeed reappear.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!