We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Maiwoldo's avatar
Maiwoldo
New member | Level 2
30 days ago

Ubuntu 24.04 installation limbo

I tried installing Dropbox from deb (dpkg -i dropbox_2024.04.17_amd64.deb) to a relatively fresh Ubuntu 24.04 system.

- The package installation succeeded, but dropbox start failed silently. 
- Then I tried via CLI "dropbox start", which pointed me to "dropbox start -i", which then failed in python, as the gi package was missing

- To install gi via pip (as PyGObject), I had to first install libcairo2-dev and libgirepository-1.0-dev via apt

- then it worked

 

That can't be the normal procedure. Am I missing something fundamental?

Desktop
Install
Linux
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    30 days ago

    Hey Maiwoldo - welcome to our Community!

     

    Did you ensure that you device meets the minimum requirements as outlined here?

     

    Let us know more and we'll take it from there. 

     

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!