We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

John Row's avatar
John Row
Helpful | Level 6
2 years ago

Trying to install on Linux Mint

I have a brand new installation of Mint  I'm trying to install Dropbox.  I have Dropbox running on 2 other machines.  I downloaded dropbox_2022_12_05_amd64.deb.  When I try to run the install I get a...
Desktop
Error Messages
Install
Linux
  • Walter's avatar
    Walter
    2 years ago

    Hey John Row, sorry to hear you're having issues with this.

     

    Did you make sure your device meets the minimum requirements as outlined here?

     

    Also, are you installing it from this page or this one perhaps?

     

    Any additional information or screenshots are more than welcome! 

John Row's avatar
John Row
Helpful | Level 6

Walter,

 

Thankyou.  I downloaded the Linux 64bit.  Untared it, now what?  When I Googled "how to install dropbox", this page didn't come up.  Now how do I actually install it?  I'm sure the instructions are out there somewhere, I've just not been lucky enough to bump into the right page.

JR

John Row's avatar
John Row
Helpful | Level 6
2 years ago

Thanks again.  I finally bumped into the correct web page and got Dropbox insstalled.

 

JR

  • TheOmnisis's avatar
    TheOmnisis
    Explorer | Level 3
    5 months ago

    Hi John - I'm having trouble getting Dropbox installed on my Mint installation - any help you can pass my way would be very much appreciated. 

     

    Thanks

    Brian

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      5 months ago

      Hey TheOmnisis - did you make sure your device meets the minimum requirements for the install per this page? 

      • TheOmnisis's avatar
        TheOmnisis
        Explorer | Level 3
        5 months ago
        Yeah..... I've managed to now get the package installed. I'm now tripping up getting the files transferred from the Windows file system across ..says the Linux partition isnt ext4, which it clearly is.....

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!