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Forum Discussion
Trying to delete Dropbox from mac
I am trying to delete Dropbox from my Mac but theres a message saying "The item “Dropbox” can’t be moved to the Trash because some of its plugins are in use." I don't know what to do.
I had the same problem and even after multiple restarts, I couldn't delete the app. What finally worked was right-clicking on the app and selecting "Show Package Contents." I then selected and deleted all of the files listed, including a Plug-ins folder. After I emptied the trash, I clicked on the app again and selected "Move to Trash." It worked perfectly and I was able to remove it and empty the trash again. I hope that helps someone stuck in the same situation.
Thank you Lisa S. That finally did the trick for me :)
Did not work for me after following Liza's advice. Still get
The item “Dropbox” can’t be moved to the Trash because it’s open.
- Walter
Dropbox Staff
Sorry to hear this Recce60!
In order to fix this issue, open the 'Activity Monitor' utility on your computer, normally located under Applications > Utilities, to see if there are any other processes associated with Dropbox that may be preventing Dropbox from being removed from your device.
Once you have launched 'Activity Monitor', if you see any items that refer to Dropbox, or recognize any programs that you may have linked to Dropbox do the following:
- Click on the line that references the process to select it
- Click on the 'X' at the top left corner of the screen. Be careful not to click on the 'X' that closes the window, but the one that will 'Force a process to quit'.
Follow the normal steps to unistall afterwards. You should be ready to go!
Please keep us posted!
After trying again re. Lisa's suggestion. I restarted, which I did not do originally and then was able to trash Dropbox app. Thanks to all for the info. and suggestion.
