We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Ophiuhus's avatar
Ophiuhus
New member | Level 2
2 months ago

Started today on MacOS Sequoia - Dropbox is constantly "connecting components".

Dropbox constatly "connecting components" on MacOS Sequoa M1 Restarted, updated, applied firewall fix from existing thread - nothing helped so far
Desktop
Mac
  • Ophiuhus's avatar
    Ophiuhus
    2 months ago

    Hey, I just updated to 15.0.1 and dropbox successfully connected.
    Thanks for your time.

DBX_Pedro's avatar
DBX_Pedro
Icon for Community Manager rankCommunity Manager

Hi Ophiuhus ,

 

Thanks for reaching out to us about this. 

 

Is this happening with the Dropbox app ? Can you please provide a screenshot of the error message? 

 

 

Ophiuhus's avatar
Ophiuhus
New member | Level 2
2 months ago

It is in Ukrainian though - but it is saying "connecting components"

  • DBX_Pedro's avatar
    DBX_Pedro
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hi Ophiuhus ,

     

    Can you please try the following : 

     

    Go to the top left corner

    press the Apple Logo

    System Settings

    Network

    Firewall

    Options from the Firewall

    Untick block all incoming connections

    Then allow incoming connections from Dropbox

     

    Is this something you are able to do ?

     

    If you are able to do it does it resolve the issue ? 

     

    • Ophiuhus's avatar
      Ophiuhus
      New member | Level 2
      2 months ago

      I don't need to do that, since it is already done

      • Ophiuhus's avatar
        Ophiuhus
        New member | Level 2
        2 months ago

        And it still the same

         

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!