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Forum Discussion

Louis Clerc's avatar
Louis Clerc
Explorer | Level 4
5 months ago

"Something went wrong" error when accessing my app on my MacBook.

Hi! I tried to get into my account with my Macbook air and saw an error message, some kind of pink dart and board saying :   "Something went wrong. Don`t worry, your files are still safe and the ...
Desktop
Mac
  • BenDBX's avatar
    BenDBX
    4 months ago

    Louis Clerc and Welshi23

     

    Our Engineering team has deployed a fix. You should no longer see this error message, but please let us know if you do and we can take another look. Thanks for reporting this!

EdainOD1967's avatar
EdainOD1967
Explorer | Level 4

This is very urgent!!! I need access to my files now and all I get is ...

Error

Something went wrong. Don`t worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our Help center and forums for help, or head back to home. and a pink target. Last week I only got this message when I tried to enlarge images but I could still see them in the grid-this week I cant even see them in a grid. Please help 

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
4 months ago

Hi EdainOD1967, I’d recommend getting in contact with our support team directly to look into this matter in more detail.

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