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Forum Discussion

AreSquare's avatar
AreSquare
Explorer | Level 3
2 months ago

Some folders are not appearing in the Dropbox app on the iPhone

I'm new to this community so I'm not sure if this is the right category.  I have a big Dropbox account online and LOVE it.  I have many folders that I backup there.  I have a specific DB folder on my...
Desktop
Install
iOS
Mobile
Sync
AreSquare's avatar
AreSquare
Explorer | Level 3

 

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Thanks for the images. Could you let me know what those sync icons are on the files, as they don't appear to be Dropbox icons? A more zoomed in image would help greatly.

  • AreSquare's avatar
    AreSquare
    Explorer | Level 3
    2 months ago

    I also back files up on Carbonite.  Those are Carbonite backup status indicators.

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 months ago

      Could you try quitting Carbonite to see if this helps show the syncing status of those files?

       

      Do you use selective sync as well to prevent folders from syncing to your desktop machine?

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