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Forum Discussion

awitzburg's avatar
awitzburg
New member | Level 2
6 years ago

Smart Sync error - "There was an error opening this document"

I can access files on dropbox website, however on all computers utilizing smartsync, every time you try and open a file from the dropbox folder, it says "There was an error opening this doucment. The...
Desktop
Error Messages
Setting up the apps
awitzburg's avatar
awitzburg
New member | Level 2

Forcing the file local does work, but definitely don't want to do that on all these files.  

 

 

austinjonescorp's avatar
austinjonescorp
New member | Level 2
6 years ago

Exact same issue, same workaround.  Happening to one employee after Windows 10 updated this morning.

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