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Forum Discussion
jwhitley
2 years agoHelpful | Level 5
Set all folders to "make available offline" on macOS
In the new macOS FileProvider API version of Dropbox, is it possible to recursively set all folders to "make available offline"? If so, does this setting persist for newly added sub-folders? I've r...
- 2 years ago
Yes, marking a folder as available offline will make all subfolders available offline as well, in perpetuity.
Jay
Dropbox Staff
Hi jwhitley, thanks for messaging the Community.
By default, on the new version of the Dropbox desktop application for Mac OS, newly added files will be online-only.
You can mark folders as available offline when right clicking them for files within those folders to also be downloaded offline.
If you have any further queries, feel free to message back.
jwhitley
2 years agoHelpful | Level 5
Thanks for the reply. To clarify/reiterate my question: Does marking a folder as "offline" make that folder's subfolders also available offline? This, specifically, is what I've gathered isn't supported. It's also completely nonsensical, which is why I'm trying to clarify the behavior here. Dropbox's documentation is silent on this point, as far as I can determine.
My expected/desired behavior is this: if I mark a top-level Dropbox folder (call it "Stuff") as available offline, all files and folders underneath that will be made available offline in perpetuity. If I have to constantly hunt down new files and/or subfolders of "Stuff" and also mark those "offline" ... that's a deal breaker, as I explained above.
- Jay2 years agoDropbox Staff
Yes, marking a folder as available offline will make all subfolders available offline as well, in perpetuity.
- RicBret2 years agoHelpful | Level 6
Dropbox, make absolutely no mistake. Your "feature" represents a data-loss situation even if you don't lose one file. You've lost settings on files that may have been thoughtfully made on a case-by-case basis, and you wiped that out without notice, without annotation, without any care for the preferences of your users.
This was a thoughtless and lazy example of sub-par programming and design. Your team should be ashamed of themselves and the permanent damage they have done to Dropbox's reputation. You are no longer trustworthy, you are no longer "beloved."
I have terabytes of unused space on my OneDrive storage that I'll be moving my mission critical files to. I may not resubscribe to Dropbox when my current term runs out. This is a shame, I've been a user since you first launched, and much of my default storage was gifted to me because of my recommendations that brought you new users. I'm not a hater here, I'm a victim of your poor decisions.
YOU OWE US AN EXPLAINATION AS TO WHY YOU COULD NOT HANDLE THIS UPGRADE IN A PROFESSIONAL MANNER.
- HGohar2 years agoHelpful | Level 6
And spend a few weeks trying to download tons of data let alone photos that can't be retrieved by Lightroom or Adobe bridge! VERY UNPROFESSIONAL MOVE
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