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ShyLion's avatar
ShyLion
New member | Level 2
3 years ago

Samsung Galaxy S22+ app just crash to desktop

Just got a new S22+ and trying to setup Dropbox. I've updated my phone to latest firmware, fresh installed Dropbox app. It asks for login credentials, i enter them and then after a while it just crashes. After that, when i launch app again - blue Dropbox screen with Dropbox logo appears and after a while home screen returns.

What whould i do?

 

I've used this app on my Galaxy S9+ for years without problems.

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Mobile
Setting up the apps
  • ShyLion's avatar
    ShyLion
    3 years ago

    It was "3 devices" problem. Erased unused and problem is gone.

    Though you could add a friendly message, pointing to this problem.

  • ShyLion's avatar
    ShyLion
    New member | Level 2
    3 years ago

    It was "3 devices" problem. Erased unused and problem is gone.

    Though you could add a friendly message, pointing to this problem.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hey ShyLion, thanks for posting here! 

     

    I am glad you troubleshooted this on your end, and you were able to get to the bottom of this. 

     

    I'll forward your feedback to the appropriate areas so we can continue to improve.

     

    Thanks!

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