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GMart1120's avatar
GMart1120
Helpful | Level 6
3 years ago

Safari 16.1 (macOS Ventura) cannot access Dropbox files

Safari cannot open the page.The error is: "The operation couldn't be completed.  (kCFErrorDomainCFNetwork error 1.)" (kCFErrorDomainCFNetwork:1)   Dropbox recently moved itself to "a safer location...
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  • Megan's avatar
    Megan
    2 years ago

    Happy Monday guys! 

     

    Thanks for keeping us updated, and for sharing your finds with the Community. I'll forward your feedback to the appropriate areas so we can continue to improve.

     

    If you need anything else, let me know!

wbrehob's avatar
wbrehob
New member | Level 2
2 years ago

Same issue on macOS 12.6.2, Safari 16.2, Dropbox 6 / 165.4.4300

 

I feel that much of this is due to macOS / Safari sandboxing, but I think Dropbox in its pursuit of online/offline capabilities also added t this.  It would be nice if Dropbox developers could provide a better solution than "give Safari full disk access".  Firefox seems to understand that it needs special access to Dropbox (and not full disk access), so could Dropbox work with Apple and Safari devlopers for the same thing?

  • kpitt's avatar
    kpitt
    New member | Level 2
    2 years ago

    I'm running on  macOS Ventura 13.2.1, and I'm having the same problem with accessing Dropbox files from Safari. However, my company uses OneDrive for file sharing and I'm having the same problem there. It seems to be a general problem with Safari accessing files from any "Cloud Storage" provider that is using the Apple File Provider API. Every other application I've tried will prompt for access the first time I try to open a file from one of these locations, but Safari does not.

    It's probably not directly related to the same issue, but there is also a problem with displaying the access permissions under System Settings > Privacy & Security > Files and Folders. I used a text editor application to open a file from both Dropbox and OneDrive, and it brought up the appropriate access prompt for each provider. However, if I then look at the "access user files" permissions, I see two entries for "Dropbox" instead of one for "Dropbox" and one for "OneDrive".

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