We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

GMart1120's avatar
GMart1120
Helpful | Level 6
3 years ago

Safari 16.1 (macOS Ventura) cannot access Dropbox files

Safari cannot open the page.The error is: "The operation couldn't be completed.  (kCFErrorDomainCFNetwork error 1.)" (kCFErrorDomainCFNetwork:1)   Dropbox recently moved itself to "a safer location...
Error Messages
Mac
Preview
Web
  • Megan's avatar
    Megan
    2 years ago

    Happy Monday guys! 

     

    Thanks for keeping us updated, and for sharing your finds with the Community. I'll forward your feedback to the appropriate areas so we can continue to improve.

     

    If you need anything else, let me know!

mrkva's avatar
mrkva
Explorer | Level 3

Found a solution. You need to give Safari "Full disk access" via System Settings (Privacy tab in Privacy & Security part)

DCSkipper's avatar
DCSkipper
Explorer | Level 3
2 years ago

Don't see Safari listed under full disk access.  Do I need to add it manually?

  • mrkva's avatar
    mrkva
    Explorer | Level 3
    2 years ago

    Yes, add it manually via the "+" button. Not sure about the safety of this method, it is up to Dropbox/Apple to say...

    • DCSkipper's avatar
      DCSkipper
      Explorer | Level 3
      2 years ago

      Thanks!

  • KePar's avatar
    KePar
    Explorer | Level 3
    2 years ago
    Yes. Which is what I do not trust. Normally an application asks for permission and, if affirmed, appears in Files and Maps list (you cannot enter anything there). Hence it stays for me a flaw in the Mac/Dropbox design, which Dropbox should address.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!