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Forum Discussion

GMart1120's avatar
GMart1120
Helpful | Level 6
3 years ago

Safari 16.1 (macOS Ventura) cannot access Dropbox files

Safari cannot open the page.The error is: "The operation couldn't be completed.  (kCFErrorDomainCFNetwork error 1.)" (kCFErrorDomainCFNetwork:1)   Dropbox recently moved itself to "a safer location...
Error Messages
Mac
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Web
  • Megan's avatar
    Megan
    2 years ago

    Happy Monday guys! 

     

    Thanks for keeping us updated, and for sharing your finds with the Community. I'll forward your feedback to the appropriate areas so we can continue to improve.

     

    If you need anything else, let me know!

DCSkipper's avatar
DCSkipper
Explorer | Level 3

This happens for me with offline html files.  Safari won't open them if they are in Dropbox locally on my computer.  I don't know about online ones.  It  also took me a long time to find the location of Dropbox files on my Mac using Ventura OS so that I could upload them using the latest version of FileZilla.

DCSkipper's avatar
DCSkipper
Explorer | Level 3
3 years ago

I just checked and the html file that wouldn't open with Safari opened with Chrome.

  • GMart1120's avatar
    GMart1120
    Helpful | Level 6
    3 years ago

     DCSkipper's experience matches mine.  Is there anything magical about the ~/Library/CloudStorage location of Dropbox?  Can I moved it somewhere else?  any special instructions/processes to do that?  Or do I just need to abandon the idea of storing HTML files in Dropbox?  

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Hey DCSkipper and GMart1120, can you please let us know which version of Safari you're using?

       

      Is your browser updated to the most recent version?

      • DCSkipper's avatar
        DCSkipper
        Explorer | Level 3
        3 years ago
        Using most recent Safari (16.1) that came with Ventura macOS 13.01

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