You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Refreshing screen on Excel and Word - Windows 7
I recently started having a problem with Excel where frequent screen refresh (about every 4 seconds) was interfering with work. The same thing was happening in Word.
After many hours of troubleshoo...
Hi all,
Many apologies as always for any delay in responding. We have some great engineers working on the Dropbox badge and one of them put together a fix that is included in this version:
Apologies for any inconvenience caused here. We're always keeping our eye out here, so as soon as we saw your reports, and the threads start to flair, we started investigating. The result of the investigation is a fix that is included in the above version.
Many thanks all for your participation here in the community, you help us make a better product.
Keep the ideas coming and keep highlighting anything you spot.
Ross S.
Hi,
I'm the network admin for the company I work for. In the past few days I've had 3 people complain about Microsoft Office 2013 cursor to "flicker"
In Excel, if you have a cell highlighted, you can see the box flicker as well.
I thought it was something with Office until we realized these three people have dropbox installed. I'm sure the free version if that makes a difference.
If I exit Dropbox, the flickering in Office stops.
None of these people have the options box checked to show the dropbox download in Office.
This seemed to start after a Dropbox update last week I believe.
Anyone have a fix other than uninstall Dropbox?
Thanks,
Jake
- Mark
Super User II
Try disabling the Dropbox Badge within the Dropbox preferences. - Jane
Dropbox Staff
- Dropbox needs to fix this issue. Shutting off the "Badge", while it fixes the immediate problem, removes the functionality of what the badge is there to resolve: preventing two people from changing a file simultaneously and creating a "conflicted copy".
- Jane
Hey all,
I've already raised a ticket and Alex has been been corresponding with me. He believes a solution has been found. Ticket no. 6317861
- Stopping the Dropbox process fixed the problem. Then I found the community answers about turning off the Dropbox badge, which also worked.
- I turn off Dropbox while I am working with excel or Word. I hope the Dropbox programmers will take notice that Dropbox should not steel the focus on the menus.
- Jane
Hey all,
I'm just updating the thread here to let you know that we're working on having this fixed soon and I'll make sure to send more information once amended.
Thanks for bearing with our team, I hope you have a great week ahead!
