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Forum Discussion
lensilva
8 years agoExplorer | Level 4
Refreshing screen on Excel and Word - Windows 7
I recently started having a problem with Excel where frequent screen refresh (about every 4 seconds) was interfering with work. The same thing was happening in Word.
After many hours of troubleshoo...
- 8 years ago
Hi all,
Many apologies as always for any delay in responding. We have some great engineers working on the Dropbox badge and one of them put together a fix that is included in this version:
Apologies for any inconvenience caused here. We're always keeping our eye out here, so as soon as we saw your reports, and the threads start to flair, we started investigating. The result of the investigation is a fix that is included in the above version.
Many thanks all for your participation here in the community, you help us make a better product.
Keep the ideas coming and keep highlighting anything you spot.
Ross S.
dramirez117
Explorer | Level 4
I also have 3 users with this issue. All running either Office 2013 or Office 2016 on Windows 7. Disabling dropbox at startup or killing it fixed thier issues.
UK-Mart
8 years agoNew member | Level 2
Me too - glad I'm not alone. Started on the 11th August.
I have Win 7 with Office 365 version of Office 2016 and DB 32.4.23
Have reinstalled Office & DB and, like the other poster, found it was DB causing the issue.
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