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Forum Discussion
stephenbigcuddles
2 years agoExplorer | Level 3
Dropbox update android
Dropbox will not allow files to be opened, says needs update. Cannot see how to update the app.
- 2 years ago
You should be able to find the relevant option in the app's settings
On your Android device, follow these steps:
1. Tap the menu icon in the upper-left corner of the screen
2. Select "Settings"
3. Select “Clear Cache”Once this is done then please ensure you log out of the Dropbox application, then restart your device and log back in again.
Luckystar1952
Helpful | Level 5
How do I clear the Dropbox cache. I have the app and thus website.
Walter
2 years agoDropbox Staff
You should be able to find the relevant option in the app's settings
On your Android device, follow these steps:
1. Tap the menu icon in the upper-left corner of the screen
2. Select "Settings"
3. Select “Clear Cache”
Once this is done then please ensure you log out of the Dropbox application, then restart your device and log back in again.
- Luckystar19522 years agoHelpful | Level 5Thanks. It worked.
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