We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Problem moving Dropbox folder to another internal or external drive on my computer
Greetings, I do not see this specific issue addressed in other posts. I am trying to move my Dropbox from my extremely full C drive to another internal drive with plenty of room. When I follow the st...
Hi Steve52, jumping in real quick.
When you remove folders from the Dropbox folder via selective sync, the files are safe on the Dropbox cloud.
They are only removed from your Dropbox folder.
Please make sure to give your app enough time to finish syncing, after updating the Selective Sync settings.
Cheers!
Megan
Dropbox Staff
Dropbox StaffHi Steve52, welcome to our Community!
How do you try to enable Backup? Is it through these steps?
Can you also let me know more, in regards to the precise error you get on your end?
Let me know more, and we'll take it from there!
Thanks, when I try to enable backup it says 2/2 folders have issues (referring to my Desktop and my Documents folders):
"Dropbox and folder are on different drives" is in red. Below that, it says "Make sure Dropbox and your Desktop folder are in their default locations, then try again."
Again, it appears that I have successfully moved Dropbox to my internal F drive. I can also see that space was freed up in my C drive from this move. However, there is still a Dropbox folder under "programs" in that C drive. Do I need to cut and paste that to the F drive?
Any help is greatly appreciated. - Steve
- Megan
Hi Steve52, when you open your app's preferences, and check under your Sync tab, do you see your folder's location moved to the F: drive?
If so, then you're free to rename, or even delete your old Dropbox folder.
Also, in regards to your Backup: usually you need to have your Dropbox folder (and the rest of the paths of Documents, Desktop, Downloads) on the drive where your operating system is installed. Otherwise, you won't be able to enable this feature.
Yes, in light gray it says F: drive in the window indicating location when I check under the Sync tab. The entire reason I moved my Dropbox to this location was that it was taking up a HUGE amount of space on my C drive. I'm clearly not particularly computer savvy, but I am near certain my operating system is on the C drive. I'm grateful for your help, but (as a customer) I am frustrated that this is so difficult. I am looking for a solution where I have a Dropbox that is backing up (preferably in my 4tb F: drive) and not filling my C drive to the point that it can't even update to Windows 11. I am hoping you can continue to assist me with this. THANKS - Steve
- Megan
Hey Steve52, even though I'd be more than happy to continue to assist, it's important to note that you can't have your Dropbox folder under your F: drive, and enable the Backup feature.
However, the only alternative I could think of and give you, would be to move your Dropbox folder back to your C: drive, and use selective sync, to free up space from your hard drive.
I hope this clarifies.
