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Forum Discussion

Steve52's avatar
Steve52
Helpful | Level 5
3 years ago

Problem moving Dropbox folder to another internal or external drive on my computer

Greetings, I do not see this specific issue addressed in other posts. I am trying to move my Dropbox from my extremely full C drive to another internal drive with plenty of room. When I follow the st...
Computer Backup
Desktop
Dropbox Backup
Error Messages
  • Jackson's avatar
    Jackson
    3 years ago

    Hi Steve52, jumping in real quick.

     

    When you remove folders from the Dropbox folder via selective sync, the files are safe on the Dropbox cloud.

     

    They are only removed from your Dropbox folder.

     

    Please make sure to give your app enough time to finish syncing, after updating the Selective Sync settings.

     

    Cheers!

Steve52's avatar
Steve52
Helpful | Level 5
3 years ago

Thanks! I successfully moved my Dropbox to my F drive. However, when I try to re-install the backups, it will not let me do that. It seems to be because I still have a folder labeled "Dropbox" under my program files in the C drive. Should I erase that folder. Again, I am just paranoid that I will lose my photos so I am trying to do each step carefully. I am hoping you can offer more guidance. THANKS! - Steve

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hi Steve52, welcome to our Community! 

     

    How do you try to enable Backup? Is it through these steps? 

     

    Can you also let me know more, in regards to the precise error you get on your end? 

     

    Let me know more, and we'll take it from there! 

    • Steve52's avatar
      Steve52
      Helpful | Level 5
      3 years ago

      Thanks, when I try to enable backup it says 2/2 folders have issues (referring to my Desktop and my Documents folders):
      "Dropbox and folder are on different drives" is in red. Below that, it says "Make sure Dropbox and your Desktop folder are in their default locations, then try again."  

      Again, it appears that I have successfully moved Dropbox to my internal F drive. I can also see that space was freed up in my C drive from this move. However, there is still a Dropbox folder under "programs" in that C drive. Do I need to cut and paste that to the F drive? 
      Any help is greatly appreciated. - Steve

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago

        Hi Steve52, when you open your app's preferences, and check under your Sync tab, do you see your folder's location moved to the F: drive? 

         

        If so, then you're free to rename, or even delete your old Dropbox folder. 

         

        Also, in regards to your Backup: usually you need to have your Dropbox folder (and the rest of the paths of Documents, Desktop, Downloads) on the drive where your operating system is installed. Otherwise, you won't be able to enable this feature. 

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