You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
MattyJake
7 months agoExplorer | Level 3
Personal Dropbox Refuses to stay signed in on my Mac, while signed into another Enterprise account
I recently got a new Macbook and have both an enterprise and personal account, which have always been accessible in my finder.
For some reason, every time I try to log into my personal folder, ...
- 7 months ago
Hi Everybody,
This issue has been fixed with the newest stable release 198 and beta release 199. Please update to the newest client build and let us know if you experience any further difficulties.
Thanks,
Ben
Yun L.1
7 months agoExplorer | Level 3
Brand new windows 11 computer with fresh Dropbox installation. Installation is successful, and I have 2 other devices connected to the same Dropbox account (linux desktop and android phone).
Starting Dropbox, see the "Welcome to Dropbox!" dialogue. I click "Sing in with Dropbox", and directed to a website "API request authorization". The message is "Connect with your Dropbox account", and I click "Allow". It takes me to the next page that says "Logged in successfully" and "Now explore Dropbox on desktop".
I click on "Open Dropbox", which is the only option to proceed, and nothing happens. Nothing. The desktop app is still not logged in.
I tried with Firefox and Edge browser and both have the same problem.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!