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Forum Discussion
Personal Dropbox Refuses to stay signed in on my Mac, while signed into another Enterprise account
I recently got a new Macbook and have both an enterprise and personal account, which have always been accessible in my finder.
For some reason, every time I try to log into my personal folder, ...
Hi Everybody,
This issue has been fixed with the newest stable release 198 and beta release 199. Please update to the newest client build and let us know if you experience any further difficulties.
Thanks,
Ben
Jay
Dropbox Staff
Dropbox StaffHi MattyJake, thanks for providing these details.
As you mentioned that you are part of a Dropbox Enterprise team, is it possible that the team admin added a setting preventing the connection of a personal account on the same desktop or mobile device as the Enterprise account?
This will help me to assist further!
I would not imagine so at all/very unlikely-- I'm basically the admin of the enterprise one, and this was not a problem until I switched to a new machine. This being said, can you tell me where I might look to see if that somehow happened.
- Jay
This article contains the information you need regarding the device limit for the Dropbox Business team.
If you're still experiencing issues, try contacting the support team for them to look into this in more detail.
I already removed every device other than this computer and one other for the personall (and have not looked on that other machine if it's active b/c I rarely use it). So, it only is on 2 machines. Can't imagine that's the problem. I can contact support as well, but curious if you have any other ieas.
