You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
James F.26
4 years agoExplorer | Level 4
Password
The password I use on the WEB does not work for the software on my computer
- 4 years agoHi James F.26, the Dropbox password should allow symbols in it, so most likely there was another error with the saved password.
I'm glad to hear that resetting the password on the site helped you to login.
ronniehurst01
New member | Level 2
What happened if you don't have a computer I don't have a computer
Mark
2 years agoSuper User II
ronniehurst01 if you dont have access to the device that the codes are being sent to then there is no way to get access to the account again.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!