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Forum Discussion
Opinions about syncing being stuck, how to exclude folders from the Photos tab & more.
It's a shame if you do and a shame if you don't.
For a company that deals with files, file storage, and cloud storage systems, your methods simply suck. Everything is slow and the tools are a high...
Megan
Dropbox Staff
Dropbox StaffHey AJB116, thanks for posting here!
Your feedback regarding all the things you mentioned, such as the Photos tab, the upgrade button & duplicates has been very valuable and I will endeavor to make sure your voice is heard.
We listen to your needs because it allows us to fully appreciate how Dropbox fits into and influences your daily routine, therefore I will pass on your comments to the relevant departments so that we can further improve our product.
You also mentioned some issues with your desktop app, that I'd like for us to investigate if you wish.
Let's start with the OS you're using, and the app's version along with its syncing status.
Can you send over a screenshot of any files/folders currently set to sync as online-only, which are still taking up space from your hard drive? I’d like to check the syncing icons next to them.
Also, please take one more step with me, and right click on these files, select Properties/Get info, and send me a screenshot of the next window you’ll see.
Keep me posted!
