We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Cosmotic
2 years agoHelpful | Level 6
Notifications about beta
How many times do I have to click "no thanks" before Dropbox stops asking me to try the beta by adding a huge red bubble to my menu bar icon?
- 2 years ago
so I had this problem until about now and resolved it with the help of support chat, so thought I'd post it here, 'cause ppl are still posting in this thread.
if you still has this issue and haven't resolved it first of all check your version (you can find it in preferences or just hovering over the icon in menu), if it's something like 173.3.6706 then you already running beta, the .3 tells it, stable has .4 in the version. if so, go to your general settings on the site (https://www.dropbox.com/account/general) find 'Early releases' section, turn it off.
after that quit your app, redownload stable from the site, reinstall, wait a minute (if you didn't turn off the option it's gonna update itself to beta and restart), check again that you're running .4 in the version.
everything should be fine now.
still don't know if I turned this option somehow a while ago or it was on by default.
Hannah
Dropbox Staff
Hey Cosmotic, thanks for your post today.
While you can postpone the update of the Dropbox application to the new Dropbox for macOS version, I'm afraid you'll have to do it at some point, otherwise the application won't work properly after a while.
That's why the notification keeps coming back, however, we appreciate your feedback here, and I will pass it along to our team.
If you need anything else, please let us know.
Cosmotic
2 years agoHelpful | Level 6
This isn't postponing an update, this is postponing being a tester.
- anonymous2 years ago
100% this. The fact that I had to even come to this site to type this shows how wrong it is.
It's seriously obnoxious to repeatedly bring back a notification that purports to give me a choice. I've been clicking "no thanks" every week for about 4 months now? (granted, everything seems like an eternity given the hellish reality we now inhabit. still—no excuse for Dropbox to REPEATEDLY add their own contribution.)
If we have to upgrade to the new version, RELEASE THE NEW VERSION! otherwise stop bothering me.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!