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robncarin's avatar
robncarin
Helpful | Level 6
7 months ago

New Dropbox Backup does not sync to Dropbox iPhone App

There is a new PC folder (labeled PC) created in the new backup program that backs up my files on the internet (dropbox.com) only . However, that same folder does not appear on the Dropbox App on my ...
Desktop
Dropbox Backup
iOS
Mobile
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi robncarin, thanks for messaging the Community.

 

After a recent change, backups created using the Dropbox Backup feature are no longer visible in the Dropbox mobile app, and it isn't possible to re-enable this option.

 

If you have any further queries, feel free to message back.

koadev's avatar
koadev
New member | Level 2
7 months ago

This is a big feature downgrade. I often accessed files I had backed up from my iPhone for reference. It makes me rethink why I have this service. Very disappointed.

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