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hypnocoach's avatar
hypnocoach
Helpful | Level 5
8 years ago

My public links are no longer working

All my public links are suddenly not working. I noticed that the previously copied link URL that I've given to people to access the file had "https://dl.dropboxusercontent.com" as the first part of t...
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  • Jane's avatar
    Jane
    8 years ago

    Hey hypnocoach, 

     

    Thanks for getting in touch here!

     

    Please note that public links will no longer function as of March 15, 2017 for Basic users and on September 1, 2017 for Plus and Dropbox for Business users. You can find more information here: https://www.dropbox.com/help/16.

     

    Hope this helps you clarify! If there's anything else you need to ask, please let me know. 

     

    Kind regards, 

    JaneA

Rich's avatar
Rich
Icon for Super User II rankSuper User II
olivier w.1 wrote:

Why has the public folder functionality permanently stopped for basic Dropbox users ?

It's permanently stopping for all users. Basic first (which has already happened) and in September for Plus accounts. It's a deprecated feature, having been replaced by Share Links in October of 2012.

BensonX's avatar
BensonX
New member | Level 2
8 years ago

So apparently DropBox is ahead of schedule with disabling this functionality for PAYING users as well. As of 45 minutes ago, ALL of my Public files and existing Links are now broken. All the links are still intact and correct, but no HTML page will display content from my 'Public/Shared' folder. 

 

I am a paying Plus subscriber, and have paid almost $200 for this "sharing" service (as you so aptly title it, Rich) and now I have been forced to find an immediate alternative to accomplish what DropBox should be doing until September (as a Plus subscriber). 

I truly hope your company loses a ton of high-paying Clients over this ordeal; what used to be an intuitive and user-friendly product has turned into nothing more than finger pointing game of who should be hosting this or that, whose bandwidth is supplying the content, yada-yada-yada. 

  • thomas-garuda's avatar
    thomas-garuda
    Explorer | Level 3
    8 years ago
    When did you send out mail to notify your users about this major change - I just went through my mail AND spam-filter and no mail from Dropbox regarding this.

    This has costed us at least two working days to change all our links in webpages, mails and stylesheet references.

    And for all I know you may change this again tomorrow without notifying your users. We are looking for alternatives to dropbox as I write this.

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