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Forum Discussion
keith11964
7 years agoNew member | Level 2
My Dropbox icon disappeared from the uppermost bar on my mac laptop. How can I reinstall?
hello community!
the dropbox icon disappeared from the uppermost bar on my Mac OSX laptop (where the wifi icon is). how can I get it back?
Thanks!
- 7 years ago
First, just see if you can launch the application again. If it's still installed, it should be in the list of applications that you can open. If you don't see it, just download the app and reinstall it.
denisenw
6 years agoNew member | Level 2
Just discovered that w Dropbox basic account you can only link 3 devices max to sync w dropbox. I unlinked everything else and downloaded the most recent app and that seems to have fixed the problem
- Lusil6 years agoDropbox StaffHey there denisenw,Nonetheless, I’m glad to hear that you were able to resolve your concern in the end - awesome work! - but if you experience any issues again or you have further questions, don’t hesitate to give us a nudge.Have a wonderful day ahead!
- flixnpix6 years agoExplorer | Level 3
I transfered some videos I edited yesterday to Dropbox and sent links to several people. However, this morning the DB icon is gone from the menu bar. So I clicked the app to start DB. Nothing happened. I rebooted my Mac and it still wasn't there so I re-downloaded the app and rebooted my Mac again . Still no menu bar icon. I clicked the app again and nothing happened. I've never had this problem before in 5 years of using Dropbox on this same Mac, except that a couple of weeks ago I upgraded to OSX Mojave 10.14.5, and I had to redownload the DB app because it disappeared after the install, but it's been there ever since until this morning. It was there last night, so why isn't it here this morning?
- Lusil6 years agoDropbox Staff
Hey there flixnpix, awesome work on giving a reinstall a try!
Since you've tried this out, could you check if there's a third party app that could be blocking or hindering the startup process?
For example, could you try disabling your antivirus or security program, and check that you've configured your firewall to work with Dropbox?
Let me know what you find!
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