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Forum Discussion

osiris jorge p.'s avatar
osiris jorge p.
Explorer | Level 3
2 years ago

Moved to "D" drive from "C" but ¨Dropbox folder location¨ still shows C:\Users\Dropbox as location

Hello, I have moved Dropbox from the C drive to the D drive (because my C drive is too small). However, the Dropbox files still appear in the C drive, which I know can be solved by following the sug...
Desktop
Setting up the apps
Sync
  • Walter's avatar
    Walter
    2 years ago

    Thanks for the screenshots osiris jorge p. 

     

    It seems that the Dropbox folder wasn't properly moved in the first place. Can you try the move button in the app's preferences and point to your D drive?

     

    If you end up with multiple Dropbox folders, you'll need to confirm which one is the syncing one and then delete the others. 

     

    Keep me posted on your progress!

osiris jorge p.'s avatar
osiris jorge p.
Explorer | Level 3

Hi Walter,
Thank you for your response. Yes, I see two different Dropbox folders, on my C and my D drives. Recall that I moved it to the D drive. I can also add that the most updated version of Dropbox is on the C drive, which is in line with what I mentioned on my first post that ¨Dropbox folder location¨ shows C:\Users\Osiri\Dropbox as the location.
The first two Screenshots shows how “it looks at my end” as you are asking for. The first one shows an Explorer’s view of my C drive and the second an Explorer’s view of my D drive. The third and forth Screenshots shows app's exact status and the app's "Dropbox Preferences".
Thanks again for your help,
Osiris

 

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Thanks for the screenshots osiris jorge p. 

 

It seems that the Dropbox folder wasn't properly moved in the first place. Can you try the move button in the app's preferences and point to your D drive?

 

If you end up with multiple Dropbox folders, you'll need to confirm which one is the syncing one and then delete the others. 

 

Keep me posted on your progress!

  • osiris jorge p.'s avatar
    osiris jorge p.
    Explorer | Level 3
    2 years ago

    Thank you so much, Walter. Yes, after moving Dropbox to the D drive for a second time I was succesful. Best regards, Osiris

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      I'm glad to hear you're back up and running and thanks for keeping me in the loop too, Osiris.

       

      See you around the Community and have a lovely week ahead!

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