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smartmove77's avatar
smartmove77
Explorer | Level 3
8 days ago

Moved my "user" folders from C: to D: and my Dropbox location also to D: but Dropbox backup fails

Hi,   I've just moved all my user folders (Documents, Music, Pictures etc..) from the C: drive to D:. I've copied the same path format (eg. C:\Users\smartmove77\Documents is now D:\Users\smartmov...
Desktop
Dropbox Backup
Setting up the apps
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey smartmove77, thanks for reaching out to the Dropbox Community.

 

Did you move the entire user account over to the D drive or just the specific folder?

 

Did you quit the Dropbox app and restart your computer at all, to see if that makes any difference?

 

Keep me posted.

smartmove77's avatar
smartmove77
Explorer | Level 3
8 days ago
I didn't move the entire users folder, I just moved the specific documents, music, pictures etc..

I did restart the PC but this didn't help.

Thanks
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    8 days ago
    smartmove77 wrote:
    I didn't move the entire users folder, I just moved the specific documents, music, pictures etc.

    Last I understood, Backup can only back up those folders if they're in their original, default locations. Refer to the Why am I experiencing errors while setting up my backup? section on the following page:

     

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