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Forum Discussion

YousifGarabet's avatar
YousifGarabet
Helpful | Level 6
5 years ago

Microsoft Word file (.docx) Online will not open in Edge and chrome on Dropbox on my windows

   
Desktop
Dropbox Spaces
Setting up the apps
  • YousifGarabet's avatar
    YousifGarabet
    5 years ago

    Dear Walter Lusil  thanks for your help 
    toady I opened and suddenly it opens normally without touching any thing 
    thanks 😘

YousifGarabet's avatar
YousifGarabet
Helpful | Level 6
5 years ago

Dear Walter I tried all what you said but with no luck, there is still same issue 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    5 years ago

    Thanks for the update Yousif! 

     

    Can you let me know how exactly are you accessing this file and if this happens for only this specific file or others as well? 

    • YousifGarabet's avatar
      YousifGarabet
      Helpful | Level 6
      5 years ago

      Dear Walter thanks for your response 

      Any word files uploaded on my dropbox drive(online) are not opening with Word for web but when I open them with google docs it works fine

       

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