You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

andersmusikka's avatar
andersmusikka
Helpful | Level 5
5 years ago

Make offline files visible in the android filesystem

I think you should make files stored offline on Android available in the file system.   As it is now, the dropbox files marked as 'available offline' are hidden from the rest of the operating sys...
Android
File access
Mobile
Setting up the apps
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
Hi everyone, we appreciate the feedback on how to improve the Dropbox mobile app.

This is the expected behavior of the Android app, so it wouldn't be possible to change it for offline files to be visible outside the app.
SpicyLemon's avatar
SpicyLemon
Helpful | Level 6
4 years ago

> This is the expected behavior of the Android app, so it wouldn't be possible to change it for offline files to be visible outside the app

 

When I pay Dropbox every month, I'm paying for a service that keeps files in sync across multiple devices. I don't pay you for just the Android app. The Android app is just one element of the service you provide. What I expect from it is the same service I get everywhere else: keeping a folder on the device in sync without me having to think about it.

 

In other words, the current Android app behavior is NOT the behavior I expect from Dropbox. Go back to your roots and maintain the functionality that brought me to you in the first place.

  • simpson b.'s avatar
    simpson b.
    Collaborator | Level 8
    4 years ago

    No. Clock off.

     - Love, Dropbox team.

     

    Oh by the way, since I'm a developer myself, I read up on restrictions in Android 11 and 12, turns out, you can access the folders just fine, just not with Dropbox. Third party tools can, other apps can and some of the browsers even support Dropbox. Best 4 bucks I ever spent.

     

    There's a list on reddit in r/Android with all the tools that can access restricted folders and can sync from cloud services, some from dropbox some from competing services. I don't have the time to read on linking so I'll just say: if you know where reddit is and what r/Android means, it should take you under a minute.

     

    I mean I GUESS I don't care who syncs it. Bit disappointed, but from what I care this issue is solved.

     

    There's this guy who says he syncs his savegames between PC and Android from 4 days ago so I'm happy. 😀

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!