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Forum Discussion
Mac OS Sequoia is arriving. Is DropBox ready?
Hi everyone, who remembers the chaos that happened last year with the Mac OS Sonoma update and all the issues we had with DropBox? There was a particular version that caused syncing to go haywire. I ...
DBX_Pedro
Community Manager
Community ManagerHi cloudres ,
Thank you for contacting us today.
In this case I will ask internally if there is information regarding your question.
I will get back to you with an answer as soon as I receive it.
after upgrading to Sequoia, now everytime I try to save a word document, rather than save to dropbox it appears to make a new folder called NSIRD_Word_SXJuly and saves the file with a weird name like .~WRD2965.
Google drive works so I'm hoping Dropbox can get this fixed soon?
I was able to fix finder Dropbox sync status icons under Sequoia without reinstalling by doing the following. I don't know which were necessary, I think #4 might be enough.
- Settings->Login Items & Extensions->Actions, turn off everything
- Settings->Login Items & Extensions->Endpoint Security Extensions->Turn off NordVPN
- Settings->Login Items & Extensions->Quicklook, turn off everything
- Settings->Login Items & Extensions->Finder, turn off everything (assuming Dropbox does not appear there)
- Settings->Privacy & Security->Full Disk Access->Turn on Dropbox
- Reboot
DBX_Pedrois there any news? I think it's been a month since I created this thread, and I still haven't understood what’s going on.
All I know is that, out of everyone I know, I’m the only one who still hasn’t upgraded to Sequoia because of my Dropbox subscription.
I am also watching this thread before upgrading my 2 Macs. Lots of folks had their Sequoia issues resolved, but I’m unsure from such a long thread whether anyone is still stuck and whether Dropbox are still investigating anything for those folks. If I upgrade and get stuck, with none of the posted answers helping, I think that would see me move to another cloud storage provider at this point. So I’d like to avoid that.
