You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

cloudres's avatar
cloudres
Experienced | Level 12
2 months ago

Mac OS Sequoia is arriving. Is DropBox ready?

Hi everyone, who remembers the chaos that happened last year with the Mac OS Sonoma update and all the issues we had with DropBox? There was a particular version that caused syncing to go haywire. I ...
Desktop
Dropbox Basic
Mac
JNicholas's avatar
JNicholas
Explorer | Level 3
Had the same issue. Today I dragged the Dropbox program from the Application folder to the Trash, restarted my iMac, downloaded the DB desktop app and installed it. DB connected fine and it’s now working.
marty39's avatar
marty39
Explorer | Level 4
2 months ago

Didn't work that way for me. Maybe it has something to do with how old the previous version was.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!