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Forum Discussion

Briskola's avatar
Briskola
Helpful | Level 7
2 years ago

Latest Dropbox macOS update won't let use my Mac

It seems to be in constant stalemate. I upgraded to the new version of Dropbox as you recommended, but my Mac is no longer the same as before!

Folders and files that don't open and the Dropbox app that remains with the files to index.

And all this about two days after the upgrade. Very bad DROPBOX !

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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  • It took three days to (re)sync everything. Now it works

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey Briskola, thanks for reaching out to the Dropbox Community today.

     

    We appreciate your feedback on this a lot and I do understand where you're coming from.

     

    Since for this update all your files need to be re-synced, depending on the number of files you have, this process might indeed take a while to finish.

     

    I would suggest taking a look at the syncing status after a while, to see if the number of files has decreased or is completely stuck.

     

    If it gets stuck, I recommend you take a look at these troubleshooting steps as well.

     

    Let me know how it goes.

    • Briskola's avatar
      Briskola
      Helpful | Level 7

      It took three days to (re)sync everything. Now it works

      • heikkipekka's avatar
        heikkipekka
        Helpful | Level 6

        May I ask how much data you have on Dropbox Briskola?

         

        I have 460 GB of my own files in my Dropbox, and 140 GB of shared files, so 600 GB total. I'm now worried that it will take three WEEKS for me. Or do you have better estimate Hannah?

         

        Thanks for any info, as I need to prepare this well, so my work won't stall.

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