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Forum Discussion

palebluedot1's avatar
palebluedot1
New member | Level 2
2 years ago

Issues with Dropbox File Provider on the Mac

I am writing this both on behalf of myself (personal pro account), but also a company I am director (business account). But moreover,  as member of a large ongoing discussion with a number of other p...
Desktop
Dropbox Pro
Mac
Setting up the apps
Sync
  • BenDBX's avatar
    BenDBX
    3 months ago

    Hi Everybody,

     

    I can confirm that logic pro files are blocked from being used while File Provider is in sync provide. You can read more in this Help Center article about expected changes and incompatibilities with File Provider.

     

    Our team is aware of incompatibility between File Provider and certain filetypes' ability to sync. If this changes in future updates to File Provider, we will be sure to let you know.

     

    Thanks,

    Ben

Tripwires's avatar
Tripwires
Explorer | Level 3
Since the announcement Logic Pro files won’t be supported anymore on the new update I’m TERRIFIED I will loose these files / the ability to open and use them.

Can anyone shed any more light?

Logic Pro files is the only reason I have Dropbox! I have nearly an entire album of work backed up to Dropbox!

Thanks so much
Tripwires's avatar
Tripwires
Explorer | Level 3
7 months ago
For what it’s worth, Logic support told me on the phone to NEVER store live Logic Pro files on Dropbox, as this risks corruption. This is with or without the update. They have always / will always recommend against it.

To safely store a Logic Pro file on Dropbox or for that matter any cloud service INCLUDING iCloud, one MUST compress the file / folder first.

Thanks
Sam
  • Benjamin Gordon's avatar
    Benjamin Gordon
    Helpful | Level 5
    7 months ago
    i’ve been storing logic pro docs in dropbox for years and years - NEVER had an issue.

    iCloud Drive is the opposite - deleting files randomly. Chaos!

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