We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

besser26's avatar
besser26
Helpful | Level 6
12 months ago

Is there a way to stop using File Provider?

I have an M1 Mac Mini with Dropbox installed since Monetary, and I think it automatically started using File Provider, because it installed the DB folder in Cloudstorage. I just got a Macbook Air, ru...
Desktop
Install
Mac
Uninstall
besser26's avatar
besser26
Helpful | Level 6

Thanks for the reply. Unfortunately, from others' experiences, it seems anything but the best possible experience for those using Sonoma. Do you have any idea when the issues with Sonoma will be resolved?

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
12 months ago

Hi from me as well, besser26! We can’t provide any timeframes, I’m afraid. 

 

If you’re having any specific issues though while using your desktop app with File Provider/macOS Sonoma, please let me know.

  • tcz's avatar
    tcz
    New member | Level 2
    18 days ago

    The file provider is very bad.

    It's excruciatingly slow and unreliable. I'm actively researching Dropbox alternatives, a client of over 10 years is saying bye-bye because of this.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Related Content