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Forum Discussion
Ipad and Iphone viewing of long file names
Our company is having the issue that on the mobile app (using the ipad or iphone) often times the file name is too long to properly view what we are opening. I want to be able to read the entire file name so I know what i am opening since many of the beginning and last parts of the file are exactly the same for filing purposes so I want to be able to view the file name without having to open each one in order to find out. I'm hoping I make sense. Is there something I'm missing where I'm able to do this? I can't "right click" on the file name cause I'm mobile otherwise I would try that 🙂
Well, bugger me, Dropbox has finally fixed this with the latest update. I thought to re-check this today after the latest change, and straight away could see the filenames are displayed differently. The font is smaller, and the filename is truncated in the middle, so I can read the start of the file name, but also the end which is (with my file-naming convention), typically the differentiator. But the kicker is what happens with the display pane. It is now possible to close that — there’s a small “x” in the top left corner of the display/preview pane — and once that closes, the left pane with the file names expands to full screen view! And voila! I can now see the full long file names. Dropbox: THAT is the way to take advantage of the larger screen on an iPad, especially the 12.9” model. I’m still annoyed it took so long to remedy, but thank you for finally doing it.
What's the problem Justin? If you want to know the file names all you have to do is click on those 12 arrow buttons. ;)
The sad part is I pay for Dropbox and expect them to respond to customer issues.
I think that Dropbox has many issues like this. It is a big problem not being able to see the full name of a file in iPad. Moreover, it consumes a lot of space in the hard disc and you have to keep files only in cloud. And of course you can not upload folders. May be it's time to move to another cloud provider
Ian.........that's just crazy that a 3rd. party app. can make Dropbox shine, but Dropbox won't take the initiative on their own to make this easy fix.
I downloaded the Readdle documents app. Its pretty slick.
We have started using Dropbox business ..but this problem annoying everyone. Dropbox team please look into it.
I am unable to read the longer file names that I've uploaded onto Dropbox. Even when I turn my iPad to landscape format, it is still not able to read them completely. Is there a way to re-adjust that so it is possible?
- Mark
Super User II
No there isnt I'm afraid.
It is (annoyingly), however, a commonly requested feature.
This limitation is killing me. Not only because it stunts functionality, but because of what the lack of a fix (or viable response) means about Dropbox and its relationship with its Customers. I can't believe it's been over 2 years since this feedback was posted and Dropbox has been unable to correct it. It is one of the reasons companies lose Customers so quickly when a comparable alternative becomes available. I rather enjoy Dropbox, today, but petty issues like these that are simple to fix drive me to conclude that the company either doesn't care or can't prioritize fixes appropriately. Dropbox better hope that a comparable alternative doesn't become available soon because if this becomes the case, I will drop the multiple accounts my colleauges and I have with them for the alternative. Fix this issue Dropbox. You're embarrassing yourselves.
I completely agree. Dropbox is so good in many other respects but this is an issue that's it's almost impossible to believe that they can't fix.
Amazon Drive is extremely good as well and their iPad app doesn't suffer from this. The only problem is that, last time I used it, there was a wierd file duplicating issue where MS Office would create a duplicate file because the Amazon Drive sync process left the file being sync'd in memory and Office therefore thinks there is duplicate file. Odd!
If that was fixed it would be just as good as Dropbox.
Wow. Still not fixed.
- Still waiting - engineers have been working on this for three years. I don’t know what the limitations of programming in iOS are... but...
Congrats, Dropbox CEOs. Your inedeqaucies affect thousands of your customers and you give not one flying fig. Well done, I applaud your invincible nature, where your customers tirelessly ask you to make your service useable and you completely ignore them or even worse, blatantly and incessantly lie to their faces.
Your bare faced cheek of taking monies from customers whilst deliberately short changing them by the glaring inadequacies of your service are to be admired. Only a truly laudable set of Top management types would have the audacity to behave in such disgraceful manner while taking money hand over fist.
Its not rocket science! It’s a matter of trust, which clearly you are not able to fulfill. If there were other options, no doubt we should all take them.
Im sorry if you think im being harsh, im just as sorry as you are for not being able to provide full file names whilst using your service.
Well, bugger me, Dropbox has finally fixed this with the latest update. I thought to re-check this today after the latest change, and straight away could see the filenames are displayed differently. The font is smaller, and the filename is truncated in the middle, so I can read the start of the file name, but also the end which is (with my file-naming convention), typically the differentiator. But the kicker is what happens with the display pane. It is now possible to close that — there’s a small “x” in the top left corner of the display/preview pane — and once that closes, the left pane with the file names expands to full screen view! And voila! I can now see the full long file names. Dropbox: THAT is the way to take advantage of the larger screen on an iPad, especially the 12.9” model. I’m still annoyed it took so long to remedy, but thank you for finally doing it.
