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johnacooke's avatar
johnacooke
Explorer | Level 4
2 months ago

I enabled OneDrive backup and my Dropbox folder has been moved to their cloud.

In a moment of thoughtless, I foolishly allowed OneDrive to backup my computer. Now, nothing is where it should be.

 

Lost disturbingly, the contents of Dropbox seemes to be subsumed into a OneDrive folder, my familiar Dropbox has disappeared and I cannot find an icon to Dropbox anywhere. I should like to regain control of my Dropbox folder at least.

 

What can I do? Clearly, I should not have sanctioned OneDrive to backup - it seems a terrible mistake.

 

What also worries me is that I might lose my files and all my hard work.

 

Does anyone have a remedy? I am at wits end.

 

Thank you

  • First, check if Dropbox is still installed by searching for it on your computer. If it’s not there, you can reinstall it from the Dropbox website. After that, check if your Dropbox folder is intact by navigating to it manually, usually found in your user folder (e.g., C:\Users\YourName\Dropbox).

    Next, go into OneDrive and stop the backup from syncing your Dropbox folder. You can manage this through OneDrive’s settings by selecting which folders to stop backing up. After that, move any files mistakenly synced by OneDrive back into your Dropbox folder.

    Hope this helps! Let me know how it goes.

  • Mason Duke's avatar
    Mason Duke
    Helpful | Level 5

    First, check if Dropbox is still installed by searching for it on your computer. If it’s not there, you can reinstall it from the Dropbox website. After that, check if your Dropbox folder is intact by navigating to it manually, usually found in your user folder (e.g., C:\Users\YourName\Dropbox).

    Next, go into OneDrive and stop the backup from syncing your Dropbox folder. You can manage this through OneDrive’s settings by selecting which folders to stop backing up. After that, move any files mistakenly synced by OneDrive back into your Dropbox folder.

    Hope this helps! Let me know how it goes.

    • johnacooke's avatar
      johnacooke
      Explorer | Level 4

      Thank you. All seems OK, but I will keep my eye on the situation for the next few days. I am grateful.

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