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Forum Discussion

skotov's avatar
skotov
Helpful | Level 6
5 months ago

How to upgrade to Dropbox for macOS on File Provider?

I've recently purchased a new Macbook Pro (Apple M3 Pro, running MacOS 14.5) and installed Dropbox. However, it shows that I'm not eligible for the version on File Provider which causes me issues wit...
Desktop
Error Messages
Mac
Setting up the apps
  • skotov's avatar
    skotov
    5 months ago

    Looks like everything is working great after the migration, thank you

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
5 months ago

Welcome to the Community, skotov! Hope you’re doing well. 

 

Can you send me a full screenshot of the error you’re seeing? 

 

Also, what’s the Dropbox app version running on both your computers? 

 

Let me know.

  • skotov's avatar
    skotov
    Helpful | Level 6
    5 months ago

    Both computers have the same version – 202.3.5506, screenshot attached with the message that I’m not eligible for Dropbox on file provider.

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