We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
ostbeyer
2 years agoNew member | Level 2
How to migrate a Dropbox folder from one PC to another?
Dear all,
I have a shared physical Dropbox folder on my old PC with all the "original" data in it, which is synchronized with the Dropbox cloud storage.
Now this PC is broken and I want to ph...
- 2 years ago
ostbeyer wrote:
But in order to download the files automatically, I first need to designate a location on the hard disk, don't I?
But where do I do that?
When you install the Dropbox application it will create a Dropbox folder in your user profile, though you have the option to select a different location during the install process.
catstepmum
2 years agoExplorer | Level 3
I've got a new MacBookPro, and the migration of everything - even my screen saver - from my old one was surprisingly easy. Except for Dropbox. My Dropbox on the new computer was empty. So I had to save an important folder I'm currently working on onto a hard drive, rename it and transfer into the new Dropbox I was forced to create on the new computer, and ask the co-editors I'd shared it with to share the new folder instead. Now I've been told by Dropbox that it will disappear tomorrow unless I start paying them. I am retired and do this journal editing on a voluntary basis. I'm not keen to have to pay.
- Megan2 years agoDropbox Staff
Hi catstepmum, let's jump right into this!
Is it possible that you're using two different Dropbox accounts: your old one, on the old device and a newly-created one, on the new device?
What is the app's syncing status right now? You also mentioned something about a message that Dropbox would "disappear" tomorrow, can you let me know more about this message, or notification and even send a screenshot too?
Let me know more!
- catstepmum2 years agoExplorer | Level 3
Dear Megan,
Thanks for responding.
I clearly am using two Dropbox accounts, but I don't know why - why was the Dropbox empty when everything else migrated to my new Mac? I don't know what is meant by syncing status or how I'd find out. I've taken a screenshot of the message about expiration.
Yours,
Ann
- Megan2 years agoDropbox Staff
Hi catstepmum, if you created a new account, and linked it to the new device, then that would explain why it's empty.
Have you clicked on the above link I provided about the syncing status? Also, this email refers to Dropbox Transfer, not your Dropbox account.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!