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Forum Discussion
Swe T.
10 years agoNew member | Level 1
How to Clear or Remove the Recent file list in mobile apps
I want to clear all the Recent file list, there has no clear function please advise how to clear the list.
Thanks & regards
Swe Tin
- Hi everybody,We’d like to provide an update on this topic:Keep in mind that you can completely hide the Recents section with the new modular home layout on mobile:1. Open the Dropbox mobile app.2. Tap the customize icon (artist palette) 🎨3. To add or remove a default section, tap the toggle next to Recents, Starred, Camera Uploads, 4. Viewed links, Shared, or Offline.5. Tap Save to save your changes.You can find more info in here.Also, based on your comments, our team is working on improving the recents list update (when an item is deleted remotely). Thank you for sharing your feedback on this.We'll keep you in the loop for future features related to this.Sam
- Joe R.14New member | Level 1
Well, it was a good run Dropbox. I brought you so many new clients, and endlessly extolled your virtues, but you've officially hit feature creep. It's a slow, inexorable downward spiral from here. I am not even going to ask for this to get fixed, because they didn't ask if I wanted it, so they obviously do not care about my opinion of their product. How very Microsoft of you to change the product without asking my opinion, then not respond to the people complaining in the forums, not even to try to rationalize the change. One of two thing will happen now according to M$ history: A complete "Screw you" with a "Whoops, mah bad LOLs!! We WANTED to ask your opinion, but we were too excited to get the features out there, regardless of whether they worked or were wanted!! Too bad, we can't go back now!! 6 out of 6 Grandmas like it!! Woohoo!!" or only the Pro version will have the option to disable (Essentially nagware.) I haven't looked at alternatives lately, I guess it's time again.
.
- Maureen F.New member | Level 1
PLEASE allow us the courtesy of an ETA pertaining to options of either clearing Recents or disabling Recents. This is a serious security flaw when one shares a computer or iPad. I've used Dropbox for years and prefer to continue, as long as we get information on these changes that have been requested over and over in this forum regarding functionality of Recents.
- Michael B.61New member | Level 2
Irrespective of the status of this forum, surely as Dropbox are effectively hosting it, they would take an interest on what is being discussed?
To suggest that forum users should not expect Dropbox to take note of any suggestions, criticisms or other observations is very strange especially as I've just forked out the equivalent of 99 dollars just three weeks ago.
People who take the trouble to read and post here are obviously keenly interested in the subject and wish to share their observations. Hence, surely it is in Dropbox's interest to keep an eye on the forum. In particular my fellow posters are people who have actively supported the company by spending money and have developed a relationship with and dependence on it.
Sadly, it looks like that relationship is in danger of foundering on the rocks when just a short explanation from Dropbox as to why they introduced a 'facility' that many of us find appalling and what they intend to do about the situation we find ourselves in. After all it wasn't us that changed the program but we do seem to be in the 'take it or leave it' situation.
Many other companies have introduced 'improvements' to programs but where they have not suited everyone have given the option to disable it, that's all it needs and then we can get on with using Dropbox as we bought it, not as someone else thinks we must have it.
Now for that cold shower . . . . . . .
- Hernán T.New member | Level 1
Stupid thing its doesn't have a disable recent files or at leaste a clear recent files list. Definitely canceling subscription. Nos just the one,but several i have.
Dropbox was THE GREATEST, but you had to ruin it on such an idiotic matter.
- Tom C.29New member | Level 2
As was suggested, I also sent a support ticket directly to Dropbox but it didn't seem to matter so I guess we just all have to do what we have to do. What a shame, really. Here is the transcript:
Lars, May 3, 9:29 AM:
Hi Tom,
Thank you for this feedback. While I cannot currently offer a workaround or verify whether or not we intend to implement such a feature, I will make sure your comments are passed along to our development team. We are always looking for user input when creating the next version of the Dropbox app.
Please don't hesitate to contact me if you have any further questions or issues.
Regards,
Lars
________________________________________Tom C., May 2, 9:04 AM:
Hello:
I posted this on the forums about 2 months ago and see that this has still not been addressed. I have been a paying customer for years and would like to know how to correct recent files from appearing when logging in. If this is not corrected, I unfortunately will need to switch providers, which is a shame because I have been very satisfied with dropbox up until now. Thank you. My original post:This is really a poorly designed feature and my problem is compounded by the fact that I am an attorney (I've heard all the jokes, thank you). I work on confidential, personal and sometimes very graphic things (police crime scene photos, autopsy photos, reports, etc...) I also use dropbox to save personal photos of my family. MORE THAN ONCE my wife has complained about logging in to see a family photo or vid, only to have her (and on some occasions, the kids) see a thumbnail of a dead body (or worse). This should be an absolute no-brainer for privacy and common sense reasons.
Device: dropbox.com - CRXedNew member | Level 1
Rich: The forums are a community primarily for user to user support.
Then give some support instead of just defending yourself or the crappy Recent feature!
- DK1New member | Level 2
The best (only) way I've found to "clear" a recent entry is to rename the folder in which the file you accessed is housed. I guess the renaming process breaks the audit trail and the recently accessed file is this cleared from the Recent list.
- Alan L.9New member | Level 1
My Dropbox renewal is coming up and it looks like my business is going to sync.com, who aren't suffering from feature creep.
- Jean Guy N.New member | Level 2
Good thinking, Mike C. : "it has become clear that the reason Dropbox devs have yet to address this easily fixable issue ... is because this so-called "feature" must have been the brainchild of some exec whose ego is too big to admit that they made a mistake.."
- D W.2New member | Level 1
Why won't an official company employee come on this thread and give us an answer? All we have is a volunteer "super user" who doesn't have the authority to say "Yes, we'll fix it" or "No we won't and here's why."
If Dropbox has no intention of making any changes, at least have the guts to make an official statement saying so. But continuing to ignore your customers is no way to run a business.
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