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Forum Discussion

Swe T.'s avatar
Swe T.
New member | Level 1
10 years ago

How to Clear or Remove the Recent file list in mobile apps

I want to clear all the Recent file list, there has no clear function please advise how to clear the list. Thanks & regards Swe Tin
Mobile
Third Party Integrations
  • Sam DBX's avatar
    Sam DBX
    11 months ago
    Hi everybody,
     
    We’d like to provide an update on this topic:
     
    Keep in mind that you can completely hide the Recents section with the new modular home layout on mobile:
     
    1. Open the Dropbox mobile app.
    2. Tap the customize icon (artist palette) 🎨
    3. To add or remove a default section, tap the toggle next to Recents, Starred, Camera Uploads, 4. Viewed links, Shared, or Offline.
    5. Tap Save to save your changes.
     
    You can find more info in here.
     
    Also, based on your comments, our team is working on improving the recents list update (when an item is deleted remotely). Thank you for sharing your feedback on this.
     
    We'll keep you in the loop for future features related to this.
    Sam 
Tom C.29's avatar
Tom C.29
New member | Level 2
9 years ago

As was suggested, I also sent a support ticket directly to Dropbox but it didn't seem to matter so I guess we just all have to do what we have to do.  What a shame, really.  Here is the transcript:

Lars, May 3, 9:29 AM:
Hi Tom,
Thank you for this feedback. While I cannot currently offer a workaround or verify whether or not we intend to implement such a feature, I will make sure your comments are passed along to our development team. We are always looking for user input when creating the next version of the Dropbox app.
Please don't hesitate to contact me if you have any further questions or issues.
Regards,
Lars
________________________________________

Tom C., May 2, 9:04 AM:
Hello:
I posted this on the forums about 2 months ago and see that this has still not been addressed. I have been a paying customer for years and would like to know how to correct recent files from appearing when logging in. If this is not corrected, I unfortunately will need to switch providers, which is a shame because I have been very satisfied with dropbox up until now. Thank you. My original post:

This is really a poorly designed feature and my problem is compounded by the fact that I am an attorney (I've heard all the jokes, thank you). I work on confidential, personal and sometimes very graphic things (police crime scene photos, autopsy photos, reports, etc...) I also use dropbox to save personal photos of my family. MORE THAN ONCE my wife has complained about logging in to see a family photo or vid, only to have her (and on some occasions, the kids) see a thumbnail of a dead body (or worse). This should be an absolute no-brainer for privacy and common sense reasons.
Device: dropbox.com

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