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Forum Discussion
Swe T.
10 years agoNew member | Level 1
How to Clear or Remove the Recent file list in mobile apps
I want to clear all the Recent file list, there has no clear function please advise how to clear the list.
Thanks & regards
Swe Tin
- Hi everybody,We’d like to provide an update on this topic:Keep in mind that you can completely hide the Recents section with the new modular home layout on mobile:1. Open the Dropbox mobile app.2. Tap the customize icon (artist palette) 🎨3. To add or remove a default section, tap the toggle next to Recents, Starred, Camera Uploads, 4. Viewed links, Shared, or Offline.5. Tap Save to save your changes.You can find more info in here.Also, based on your comments, our team is working on improving the recents list update (when an item is deleted remotely). Thank you for sharing your feedback on this.We'll keep you in the loop for future features related to this.Sam
- Farrel L.New member | Level 1
Please please get yourvteam to remove Recent files
We all have named folders to place security information in them.
Dropbox is now exposing all our private files that are usually hidden in folders to any third party who may have an opportunity to look into my Dropbox.
We all joined Dropbox to have the security which is now at risk.
You will note I have already started deleting my files and place them with another storage provider.
I we are happy with the other storge provider we will be moving all our staff tonthat provider as well
I hope wevdont have to do that as we werevvery happy Dropbox users before Recent files was introduced.
Farrel
- Mark H.33New member | Level 1
Dropbox team. I have been a happy user for over 5 years along with the growth of your company strictly as a file sharing service. This 'recents' default page stinks of big brother. Why are deleted files appearing here? Why does the user not have control over his own documents? I've just been placed in a highly personal difficult situation by opening Dropbox on my chromecast in front of family expecting as usual to open to my folders page, only to have a list of VERY private notes on the decline of my very elderly mothers mental health I'd been keeping elsewhere on my device displayed for her to see on this recent files list! Also to find out that deleted files from elsewhere are displayed here, that I cannot clear the list, and that this is now the default opening page, and that I cannot change that either, is all wrong on so many levels. Dropbox used to be a safe place for the user to choose which files were placed in our Dropbox for our personal security and filesharing, along with one public folder. Where the user chose what and how to share files with who. I think you (Dropbox inc) has done too many deals with major telcos offering free cloud storage and the like, and is now actually preventing us, the end user, from censoring our own files and folders. Why retain and display files we have already deleted, and WHY prevent us from having control over this 'recents' list? You really have created a MAJOR personal drama for me, your customer, by displaying MY private and deleted files from elsewhere on my device to this 'recents' default landing page upon opening your application in a public setting (chromecast), and without my consent. Please reply to me as to why we do not have control over this recent files landing page. From reading the comments above, not only are you going to lose many customers over this, but you seem to have a reason in doing such as you have, that losing this custom seems not to be a primary issue for you. Again, could this be because you now come pre-installed on new phone contracts with major telcos on free cloud storage deals, so that you can censor the majority without caring for those of us who originally came to you for your initial file sharing capabilities? As you can tell, from one highly distressed former lover of Dropbox! I really hope to elicit a response! Why do you have primary control, and I have secondary control over MY personal property? My documents ARE my personal and private property aren't they? Or is there some new law, or revised clause where I no longer have sole ownership? I certainly no longer have sole control over my own phone.. I feel my documents have been hijacked by Dropbox! PLEASE reply!
Lori, I had the same issue.
Dropbox is hiring propagandists to censor and down play criticism.
E.g. Rich R. moved and censored my posts and I still disagree him interfering and down playing posts.
I reported his abuse of super user rights to dropbox. Perhaps if more people do they realise they have to revoke and start reading what customers write themselves.
Ian, thanks for sharing.
IT is a work around for core functionality and I found out it is lagging when opening.
Also it does not resolve the bizar steps you need to circumvent the dropbox viewers nobody needs, wants or asked for. I want to open pdfs in either adobe or UB reader.
Lastly it does not resolve dropbox absolutely not showing any interest in their user community here...
- Justin M.26New member | Level 1
Support, please advise ETA to problem resolution or alternatively advise how I can refund my remaining subscription so I can port to BOX.
- Justin M.26New member | Level 1
That's fine rich, I'll vote with my feet and move to a company that actually listens (and or acknowledges) issues for their customers.
- Michael B.61New member | Level 2
Rich, when you need to quote the 'terms' regarding refunds you have lost the argument and I suspect a few more clients.
- Hernán T.New member | Level 1
Guys I found a temporary fix.
I just placed a folder named "z" on my dropbox folder, inside it theres a folder named z1 with about 15 empty text files... then I made about 50 copy folders named z1, z1 (copy), z1 (copy2), etc. (To do this, just press CTRL + C, then CTRL + V lots of times.)
So there are about 500 total empty text files inside the multiple folders.
When you do this recent files bug, and none will be shown.
- David C.90New member | Level 1
Very annoyed with this feature. It's the first tab one sees when opened. If my device is compromised they'll know immediately what I was working. Clearing and deactivating would be ideal. Thank you.
- shyneNew member | Level 1
1. I don't like the fact that the defult page is "recent files", which wouldn't be so bad if it maybe showed folders instead of thumbnails of actual files.
2. The "recent files" list seems really long, it shows files I looked at, new folders, any activity basically is on the list, files I feel like I dealt with weeks ago still show, when you scroll down it's seems limitless.
3. Is this a feature that is not being fixed because most user's are not paid customers?
4. I notice on the forum anybody remotely connected to DB only replies to tell people to direct them related post. Or they simply say "no" the issue can't be fixed, but never to give answers to help.
5. It's a big glitch, let's be honest people use these things to hide pictures too, so to have those same pictures be the exact thing to pop up first is ridiculous.
6. Everyone notices that Dropbox is not really addressing these concerns, and are seemingly not worried about fixing the concerns.
I ask does the lack of concern from Dropbox come from users not being subscribers? Or like another poster asked, is it because the app is automatically downloaded on some devices, giving you more users.?
8. This issue is for both the cell phone app and the computer.
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