We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Minaz
4 years agoHelpful | Level 6
How can I start the actual dropbox app in Windows 10 / not launching
I have the latest version of dropbox, and I have a dropbox folder on my Windows 10 PC. It is syncing normally. However, I want to access the actual dropbox app in order to change the sync folder loca...
Elixir
4 years agoStar | Level 19
You can change the Dropbox sync location from the settings: click the Dropbox icon in the taskbar → click the profile icon → select Preferences.
Go to the sync tab and Move your Dropbox folder to new location.
- Minaz4 years agoHelpful | Level 6
As I have mentioned, the whole problem is that my dropbox app is not launching so there is no profile icon. When I click the taskbar icon, it launches Windows Explorer.
- Mark4 years agoSuper User II
You need to change the preferences within the Dropbox app to tell it to open the app and not Explorer.
It gives you the option to change it on the 'General' tab
- Minaz4 years agoHelpful | Level 6
Hi Mark,
Since I am unable to launch my dropbox app in the first place, is there a way to change the preferences to set it to launch the app without being able to launch the app? I mean if I were able to launch the app in the first place I wouldn't need to set it in the preferences. The whole issue is that I can't get it to launch the app, so I cannot set anything within the app. When I launch dropbox, I only get the explorer. I need to get from there to the app in order to set preferences, so I am hoping someone can help me with finding a way to open the app.
Thanks!
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!